Welcome to Resignify Clinic’s website, located at https://resignifyclinic.ie/ (“Website”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
1. Who We Are
Resignify Clinic (“we,” “us,” “our”) operates as a mental health service provider, offering therapy and counselling services in Ireland. If you have any questions about this policy or your personal data, please contact us at:
Email: info@resignifyclinic.ie
Phone: +3530851652243
2. What Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details provided during session bookings, such as preferred times and reasons for consultation.
- Health Information: Sensitive personal data related to therapy sessions, with your explicit consent.
- Website Usage Data: IP addresses, browser types, and interaction with our website (via cookies).
- Payment Information: Billing address and payment method details, where applicable.
3. How We Use Your Information
Your information will be processed for the following purposes:
- To provide therapy and counselling services.
- To process session bookings and manage appointments.
- To communicate with you about services, updates, and reminders.
- To comply with legal and regulatory requirements.
- To improve the functionality and experience of our website.
We will not use your information for marketing purposes without your explicit consent.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For sensitive data (e.g., health information), we obtain explicit consent.
- Contract: To fulfill our agreement to provide you with therapy services.
- Legal Obligation: For compliance with applicable laws and regulations.
- Legitimate Interests: To improve our services and website functionality.
5. Data Sharing
We will not sell, rent, or share your personal data with third parties except in the following cases:
- Service Providers: To trusted third-party providers (e.g., scheduling or payment systems) under strict confidentiality agreements.
- Legal Compliance: If required by law, court order, or regulatory authority.
- Emergency Situations: To protect your vital interests or those of others in cases of immediate risk.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Therapy notes and health information will be securely stored for a period of 30 days in compliance with Irish health regulations.
7. Your Data Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (“right to be forgotten”).
- Right to Restrict Processing: Limit the processing of your data in certain circumstances.
- Right to Data Portability: Obtain and reuse your data for your own purposes.
- Right to Object: Object to data processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time for data processed based on consent.
To exercise any of these rights, please contact us at info@resignifyclinic.ie.
8. Cookies and Website Tracking
Our website uses cookies to enhance user experience and analyse website traffic. For detailed information, please review our Cookie Policy.
9. Data Security
We employ strict security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your privacy, such as Standard Contractual Clauses.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Please check this page periodically for updates. The effective date will be updated accordingly.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us at:
Email: info@resignifyclinic.ie
Phone: +3530851652243
By using our services or visiting our website, you agree to this Privacy Policy.